Job Description
DUTIES AND RESPONSIBILITIES
- Receive queries, requests, and complaints from clients via phone call or face to face.
- Provide appropriate response to clients and take appropriate action for each call
- Provide proper validation and pre-screening of requests
- Coordinate with appropriate resource for resolution of urgent concernsAnalysis and handling of critical accounts with complaints
- Welcoming and assisting guests in the lobby
- Protect sensitive information that must not be disclosed to Clients/Non-Clients/Organizers
- Document all call information according to standard operating procedures
- Participate effectively in team meetings
- Perform other duties and functions that may be assigned from time to time by the Management
Job Type: Full-time
Pay: Php18,500.00 per month
Application Question(s):
- Willing to start immediately?
Work Location: In person
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