Customer Satisfaction

Agoda
Full-time Kuala Lumpur, Kuala Lumpur Other-General
Posted:
March 03, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

The Opportunity:
This is a unique leadership opportunity to manage Agoda's Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: March 03, 2026
Deadline: April 12, 2026