Customer Serv Ops Associate

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.

Responsibilities

Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service

requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing

requirements, contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to

installation) by applying ...