Customer Service Administrator

Customer Support Administrator - Sandyford, Dublin 18 Salary plus bonus, pension, 24 days annual leave 4.30pm close on Fridays, July & August close 3pm on Fridays. Office based role, 1 day pw WFH following probation. Role Purpose The Customer Support Administrator plays a critical role in delivering excellent, consistent, and professional customer interaction experience. This role is responsible for managing the end to end order to invoice process, acting as the primary point of contact for customer queries, and supporting internal sales, supply chain, and finance teams to ensure accurate, timely fulfilment and issue resolution. The role has evolved to support a growing organization with increasing system integration, new sales channels, liaising with third party logistics partners, and updates to customer service technology. This is a dynamic role in a growing company. Key Responsibilities: Customer & Order Management Manage the full order to invoice process, ensuring accuracy, timeli...