Customer Service Administrator / Receptionist (Permanent Part Time – Ipswich Region)

A permanent part‑time position is now available for an experienced Customer Service Administrator to join a respected and well‑established accounting firm in the Ipswich region.

We’re looking for a proactive, organised professional with strong time‑management abilities and a commitment to exceptional client service. In this role, you will provide high‑level administrative support to a team of accounting specialists, ensuring smooth and efficient day‑to‑day operations.

Key Responsibilities:

• Greet visitors and manage inbound enquiries via phone, SMS, and email.
• Direct calls and take accurate messages.
• Diary management and appointment scheduling.
• Processing EFTPOS and cash payments.
• Prepare and proofread correspondence and forms.
• Maintain electronic records, including indexing documents into the retrieval system.
• Track client records and liaise with clients regarding required information.<...