Customer Service Administrator

Administrative Assistant

Sonihull (NRG Marine), a subsidiary of Alfa Laval Group, is a market-leading provider of ultrasonic antifouling solutions. With installations across thousands of vessels globally, we specialize in marine and industrial ultrasonic applications, enhancing operational efficiency and environmental compliance.

As part of our continued growth, we are seeking an Administrative Assistant with experience in marine or related technical service industries to support our service operations based in Abu Dhabi, UAE.

Your Key Responsibilities

• Act as the first point of contact for customers regarding service coordination, scheduling, and general service enquiries.
• Coordinate service jobs including technician mobilization, attendance, scheduling and job tracking.
• Prepare, issue, and maintain service-related documentation such as work orders, service reports, and job completion records.
• Liaise closely ...