Customer Service Advisor

Manpower

Full Time Ashford, England Information and Record Clerks

Posted:

June 11, 2026

Location:

Ashford, England, United Kingdom

Job Description

Overall Mission

Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Build strong customer relationships, represent the Voice of the Customer, and manage the complete order-to-shipment process for assigned accounts.


Main Responsibilities

Execute Customer Care strategy aligned with global guidelines.
Monitor KPIs and take corrective actions where needed.
Identify and support continuous-improvement opportunities.
Participate in internal projects relevant to Customer Care.
Support assigned customers and affiliates to fulfil order requirements; escalate issues when required.
Collaborate with Customer Care team to provide superior service.
Maintain clear communication with customers, operations, sales, and GBS.
Manage order changes, issue resolution, and customer complaints.

            

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Job Overview

Job Type: Full Time

Location: Ashford, United Kingdom

Posted: June 11, 2026

Deadline: July 21, 2026