Customer Service Advisor

Full-time role
Outstanding facilities & office conditions - staff fun days
Free parking & immediate starts available
We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area.
Our customer service advisor roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people.
The daily responsibilities would include:-
- Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more
- Updating in-house CRM system
- Working from and consolidating Microsoft Excel spreadsheets
- Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role)
Hours of work: 7.5 hour days ranging between 0700-1800 Monday to Friday
Rate of pay: £12.74 per hour, rising to £12.87 p...