Customer Service Advisor

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Customer Centric Team and become a Certified International Specialist

YOUR TASKS:

• Handle customer interactions through calls, chats, and emails for booking, tracking, and other shipment-related inquiries while maintaining professional service levels.
• Coordinate with Operations, Sales, and other departments to resolve customer issues efficiently.
• Support departmental service level targets and complete tasks assigned by supervisors or managers...