Customer Service Advisor

Location: Leeds Salary: £12.82 Contract: Temp ongoing

We're recruiting for a Customer Care Coordinator to join a leading UK housebuilder committed to delivering a 5‑star customer experience. This role is central to ensuring homeowners receive an efficient, responsive and professional aftercare service, while supporting the business in maintaining its reputation as a top‑tier builder in the homebuilding industry.

Act as the main point of contact for customers and subcontractors, delivering a professional and timely response to all after‑sales queries and complaints.

Monitor all remedial works, ensuring completion to the required standard within agreed timescales.

Coordinate with customers, suppliers, site managers and subcontractors to ensure all works are booked and completed efficiently.

Ensure all materials and labour are arranged ahead of scheduled works.

Personally contact customers two weeks after legal completion to ensure satisfaction an...