Customer Service Advisor (Night Shift)

Frasers Group are a global powerhouse within retail, made up of household names such as Sports Direct, USC, Flannels, Jack Wills and etc.

Sports Direct Malaysia currently operates a total of 39 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs 1000 staff with a view to expanding rapidly across Asia in the coming years.

Frasers Group Asia is now established and located at Sunway City with the purpose of providing global support to Frasers Group.

The Opportunity

To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Frasers Group. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to en...