Customer Service Advisor Out of Hours

We are working closely alongside a Local Authority in Lincolnshire to assist with the appointment of a Customer Service Advisor Out of Hours, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.76 - £16.49 per hour

Hours per week: 20

Summary:

We're looking for a Customer Service Advisor to join Lincolnshire County Council's Out of Hours Team. Acting as the first point of contact for emergency and urgent enquiries, you'll handle sensitive calls relating to Adult and Children's Social Care, alongside a variety of local authority services including housing repairs, libraries, and heritage services.

This is a fast-paced role requiring excellent communication skills, attention to detail, and the ability to remain calm and prof...