Customer Service Advisor

We are recruiting for a Customer Service Advisor for our in-house call centre based at our Southend office. You'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional customer service.

Hood Group is a UK-based insurance provider that partners with start-ups, consumer brands, and large insurers to deliver innovative insurance solutions. Established in 1983 and with over 40 years' experience working across the insurance industry, the company aims to help its partners, including well-known household brands and high street retailers, transform their insurance proposition by delivering innovative business models and products that enhance customer engagement and drive growth.

Key Responsibilities:

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