Customer Service Advisor

Customer service Advisor
Pay: £14,69 per hour
Shift Pattern: Monday to Friday 8am-4pm/9am-5pm
Contract: 6months
Start Date: ASAP

Job Summary:
We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and Advanced Metering Resource (AMR) metering and communication points. The successful candidate will collaborate with suppliers, data collectors, distributors, and other industry agents to ensure accurate data consumption for our customers and supplier functions.
Key Responsibilities:
*Manage the end-to-end processes of advanced meter operations, including new installations, fault resolution, half hourly meter exchanges, and maintenance activities on HH and Non-Half Hourly (NHH) accounts.
*Ensure compliance with tight timescales and conflicting priorities while managing and booking jobs within Service Level Agreemen...