Customer Service Advisor

At Cancer Research UK, we exist to beat cancer

We are seeking a motivated, enthusiastic, and compassionate Customer Service Adviser to join our Supporter Services Team.

In this role, you will engage directly with our supporters, providing excellent, solution-focused support while using your strong interpersonal skills to build trust, loyalty, and maximize fundraising opportunities. You will thrive in a fast-paced contact centre environment, retaining and using information effectively, and operating independently after induction.

This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. If you can demonstrate the ability to inspire and motivate our supporters, we would love to hear from you

You’ll be given full training and support in the form of online workshops as well as a b...