Customer Service Advisor

Customer Service Advisor (Temporary Role)
Winchester
To start ASAP and will be on going over the summer
Pay Rate- £12.80- £13.50 per hour

Are you a people person who loves solving problems and making a difference?
We're looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You'll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need.

What You'll Do
* Be the first point of contact for customers via phone, email, online, and face-to-face in our reception.
* Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer.
* Keep records accurate and up to date using the customer information systems.
* Work closely with colleagues across the business to deliver joined-up solutions.
* Support new team members and share your knowledge.