Customer Service Advisor

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Part‑Time Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Answer telephone calls, emails and book appointments all while delivering exceptional customer service
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Ability to work alone covering managers days off

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Valid driver’s license or ability...