Customer Service Advisor with Hungarian

Concentrix
FULLTIME Katowice, Silesian Voivodeship Information and Record Clerks
Posted:
March 02, 2026
Location:
Katowice, Silesian Voivodeship, Poland

Job Description

Your tasks:



  • Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.

  • Follow established procedures to address customer needs promptly and professionally.

  • Process warranty claims and coordinate repair services for customers.

  • Provide technical troubleshooting support and guidance.

  • Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.

  • Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.

  • Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests.


Our requirements:




  • Knowledge of Hungarian at C1/C2 and English at B2 level.

  • Ability to work with multiple sys...

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Job Overview

Job Type: FULLTIME
Location: Katowice, Poland
Posted: March 02, 2026
Deadline: April 11, 2026