Customer Service Advisor

JCT600
Full-time York, North Yorkshire other-general
Posted:
June 08, 2026
Location:
York, North Yorkshire, United Kingdom

Job Description

Service Advisor – VW York

Location: York

Salary: £28,500 OTE

At JCT600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team. Your role is key to building long-lasting customer relationships by managing expectations and delivering excellent service every step of the way. 

Your day-to-day will include: 

Scheduling and managing vehicle service appointments and repairs.
Advising customers on necessary maintenance and repair work clearly and accurately.
Coordinating with workshop technicians to monitor job progress and completion.
Ensuring all service documentation and systems are up to date and compliant.

What we are looking for:

Previous experience in a service advisor or automotive customer supp...

Apply for this Job

Submit your application for the Customer Service Advisor position at JCT600.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: York, United Kingdom
Posted: June 08, 2026
Deadline: July 18, 2026