Customer Service Agent 1-Term-Belleville

**Position Description & Qualifications**

SUMMARY/PURPOSE:

Provides information and assistance related to Driver Examination services.
Assesses applicants’ identity documents for validity.

KEY RESPONSIBILITIES:

Provides excellent customer service during the delivery all Driver Examination Services.
Providing information and assistance to applicants for all classes of licences.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Set up headsets for class M road tests, i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.
Ensuring vehicle maintenance prior to examination, if applicable.
To safely drive the observation car while the Driver Examiner administers a class M road test with the applican...