Customer Service Agent at Connect Hearing

Step into a fulfilling role as a Customer Service Agent at Connect Hearing. Support clients and ensure exceptional service in a vibrant retail clinic atmosphere.
This position offers a 6-month contract with potential for extension, where you'll excel in communication and customer engagement. Your daily tasks will involve scheduling, managing accounts, and collaborating with insurance companies to ensure smooth operations. Become an essential part of our mission to improve hearing care for clients.
Key Responsibilities:
• Provide exceptional service via phone, email, and in-person
• Manage and organize clinic files and appointments
• Maintain strong relationships with clients and care professionals
• Coordinate with insurers for effective billing processes
• Assist with routine device maintenance and repairs
Requirements:
• Proficient communication and customer service abilities
• Experience with account management preferred
• Eagerness to learn and grow...