Customer Service Agent, Cargo Signal

Job Description

As a Customer Service agent, you will be the first point of contact for Cargo Signal customers worldwide. You’ll directly interact with Cargo Signal customers and service providers by e-mail, chat, and phone. You will receive orders, answer questions, and solve problems, while maintaining our company's reputation for high-quality service. Customer Service agents input and update shipment tracking information in Cargo Signal’s software platform. This includes using software to make route plans on maps and configured tracking devices. You will help us launch Cargo Signal’s operation in Latin America. You will be part of our global Cargo Signal Command Center team, collaborating with logistics experts based in North America, Europe, and Asia. Together, we provide 24/7 support and monitoring services to ensure seamless operations. You'll have the opportunity to contribute to the success of a dynamic and innovative company. Come join our team and grow ...