Customer Service Agent

Business Class is a global travel company based in the United States, specializing in the sale of business and premium class airline tickets. We offer our clients the best prices and a seamless travel experience through exceptional customer service.

We're currently expanding our team and looking for experienced Customer Service Agents who are passionate about travel and dedicated to helping clients with care and professionalism.

What You'll Do
 As a Customer Service Agent, you'll be the first point of contact for our travelers. You will:

• Assist with post-sales requests: flight changes, cancellations, and refunds

• Handle special service needs (seat selection, special meals, wheelchair assistance)

• Advise customers on travel rules, documentation, and restrictions

• Communicate with clients via phone, email, and live chat

• Coordinate with airlines and suppliers to resolve iss...