Customer Service Agent Commercial Banking

As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.

Your role

• Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions
• Analyze and understand business client needs in order to provide advice on the best solution and/or digital products
• Offer a distinctive client experience
• Follow compliance and fraud prevention rules in effect.

Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

Your team

You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre ...