Customer Service Agent

Wheely is redefining premium transportation across major cities in Europe, the US and the Middle East. We blend cutting‑edge technology with the craft of five‑star chauffeuring to deliver an experience trusted by more than active riders and 1200 corporate accounts. We’re a profitable, fast‑growing scale‑up with €43M raised and over €100M in annual revenue. Having recently launched in NewYork City, we’re expanding rapidly across the US and EMEA.

Wheely’s Customer Service team is directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service.

Responsibilities

• Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels i...