Customer Service Agent (Hiring Immediately)

Mass Markets
Full-time Cape Town, South Africa other-general
Posted:
March 02, 2026
Location:
Cape Town, South Africa, South Africa

Job Description







POSITION OVERVIEW







MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.







We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.







This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We...

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Job Overview

Job Type: Full-time
Location: Cape Town, South Africa
Posted: March 02, 2026
Deadline: April 04, 2026