Customer Service Agent in Downtown Montreal

Join Randstad as a Customer Service Agent, providing outstanding client interaction skills in Downtown Montreal. This full-time role offers a competitive salary within a supportive team environment.
As a Customer Service Agent at Randstad, you will engage with clients, handling around 180 calls daily, while seamlessly transferring their needs to the relevant teams. Your digital tool proficiency will contribute to smooth daily operations. This 6-month contract role presents opportunities for growth within a respected organization.
Key Responsibilities:
• Manage approximately 180 calls every day
• Identify and direct customer inquiries to appropriate departments
• Use Outlook, Teams, and virtual phone systems proficiently
• Maintain a collaborative work culture
Requirements:
• Excellent communication and customer service capabilities
• Familiarity with office software
• Bilingual (French and English) required
• Experience in a call center is an asset, tra...