Customer Service Agent

Camping World is seeking a Customer Service Agent for our growing team.

**This is a HYBRID schedule - work in office (Island Lake, IL) 2 -3 times per week and remote the other days.**

This customer service agent position will handle heavy inbound calls relating to concerns, challenges, or issues that our customer may be experiencing.

This position is to understand and document the customers concerns and help find a resolution. Providing a high level of customer service is the primary function of this role. At times it can be challenging, that's exactly why we are looking for an all-star that's up for this challenge! ...and the rewards that come with it!

**What You'll Do:**

+ You are responsible for the intake of customer complaints, logging accurate records of conversations, and appropriately routing customer calls that come into the organization through inbound call center
+ You are good listener and seek to understand the full scope of ...