Customer Service Agent (JHB)

FlySafair
fulltime Johannesburg, Gauteng Information and Record Clerks
Posted:
June 10, 2026
Location:
Johannesburg, Gauteng, South Africa

Job Description


  • Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;

  • Assist customers when there are flight disruptions and/or cancellations;

  • Handle and safeguard of confidential information;

  • Address any complaints in a professional and timeous manner;

  • Escalate any problematic issues to the Supervisor on duty;

  • Provide professional Customer service at all times.

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Job Overview

Job Type: fulltime
Location: Johannesburg, South Africa
Posted: June 10, 2026
Deadline: July 20, 2026