Customer Service Agent

About the Company
Selteq IT Solution is a UK-based, product-oriented IT company delivering reliable and high-quality customer support and technology solutions. With offices in Lahore, Jhelum, Islamabad, UK, UAE, and the USA, we continue to grow globally while maintaining strong operational standards and a people-first culture.
About the Job
We are looking for enthusiastic and customer-focused Customer Service Agents (English Speakers) to join our support team. This role is ideal for individuals who are proactive, professional, and passionate about delivering excellent customer experiences.
Job Responsibilities
Handle customer inquiries professionally via phone, email.
Provide timely, accurate, and empathetic responses to customer concerns
Resolve issues efficiently while maintaining service quality standards
Escalate complex cases to relevant departments when required
Maintain detailed and accurate records of customer interactions
Follow company policies, ...