Job Description
Customer Service Agent
Full-Time | Remote | $900–$1,000 USD per month
Weekend & US-hour shifts required
Shortlisted candidates may be hired on a rolling basis.
About the Client & Context
You'll be supporting one of our clients — a NASDAQ-listed, fast-growing health and wellness company operating globally across eCommerce and direct-to-consumer channels.
You'll join an established Customer Experience team, working closely with CS leads and managers to deliver a reliable, empathetic, and high-quality customer experience across chat, email, and phone.
This is a frontline CX role, focused on execution, consistency, and customer satisfaction.
The Role & Your Mission
As a Customer Service Agent, your mission is to help customers feel heard, supported, and resolved — efficiently and professionally.
You'll handle inbound customer inquiries, troubleshoot issues, and follow established w...
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