Customer service agent

Overview

Join our Mexicali team! To succeed in this role, excellent communication skills are a must. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

Customer Service Representative Responsibilities

• Maintain a professional and friendly attitude towards customers at all times
• Communicate with customers through various mediums, including in-person, phone, and web
• Build relationships with customers to ensure their satisfaction
• Provide prompt responses to customer inquiries and complaints, assisting to solve issues
• Maintain records of customer interactions, including sales, comments, and complaints

Customer Service Representative Requirements

• Experience Customer Service Representative
• Proficient with computers and CRM software
• Excellent communication skills