Customer Service Agent (m/f/d)

About Us : PUREPROGRESS is a young and international logistics company and customs broker based in Switzerland. We pride ourselves on our innovative approach to logistics, offering comprehensive solutions to meet the diverse needs of our clients worldwide.

We are currently seeking a motivated and detail-oriented individual to join our team asCustomer Service Agent .

• Accepting incoming calls and consulting our clients.
• Requesting information and documents from clients by phone and email.
• Inputting orders into our customer service software programs.
• Issuing quotations / price offers for our clients.
• Writing and responding to emails from clients.
• Ensuring that documents received from clients are complete and accurate.

Minimum Qualifications :

• Bachelor’s Degree (related field).
• Previous experience as a customer service agent, a freight forwarding and logistics serv...