Customer Service Agent

Join a collaborative Contact Center team made up of dedicated professionals and supportive leaders who work together to deliver high‑quality, people‑focused service experiences. In this role, you’ll support customer programs that make a meaningful impact while working closely with internal teams in a positive, fast‑paced environment. Engage2Excel is seeking a Customer Service Agent based in Canada (preferably Quebec) who enjoys helping others, contributing ideas, and delivering excellent customer service. Why This Role Matters Customer Service is at the heart of how we support our clients and their program participants. As a Customer Service Agent, you will be a key point of contact, ensuring every interaction is handled with care, accuracy, and professionalism, helping create positive and memorable experiences. Your Impact You will be a reliable support partner, assisting customers and ensuring their requests are handled efficiently and correctly.

Assist customers vi...