Customer Service Agent

Requisition ID: 21361
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch 
Employment Type: 3 Full Time Temporary Positions (up to 1 year) 
Work Hours: 35.00 hours per week
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $61,663.42 - $72,157.54 annually (2024 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON 
Job Category: Administrative and Support Services 
Application Close: 30/03/2026

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of ...