Customer Service Agent - Surveys

**Work Schedule**: 7:00am - 4:00pm Hermosillo Time
**Experience Required**: 3 months to 1 year in a similar role preferred
**Language Requirement**: Advanced English (spoken and written)
**Availability**: 45 hours per week
**Education**: High school diploma or equivalent
**Salary**: $4000 weekly
**Objective**
We are seeking a **Customer Experience Outreach Agent** to join our Stiltz Homelifts campaign. This role focuses on contacting former prospects who explored mobility solutions through an in-home assessment but ultimately purchased a different product. Your mission is to gather structured feedback, understand key decision drivers, and accurately document insights that support future engagement opportunities.
This is **not a sales role**. It emphasizes active listening, research, and precise reporting.
**Responsibilities**
- Make outbound calls to previous Stiltz prospects who completed an in-home assessment but selected another product.
- Conduct st...