Customer Service Agent with French (m/f/d)

Capita

Full-time Kraków, Lesser Poland Voivodeship Information and Record Clerks

Posted:

February 28, 2026

Location:

Kraków, Lesser Poland Voivodeship, Poland

Job Description

Description
 :What you’ll be doing: 
Supporting customer through different channels (inbound calls and messages)
Analysing and solving customer’s queries
Sharing information on administrative and technical requests (products, invoices, etc.) 
Making changes to the system 
Forwarding faults or calls to other departments.
Upselling and promoting products.
 Skills you need to succeed:
French at C1 level or above 
Customer oriented attitude 
Excellent organizational and communication skills 
Good knowledge of MS Office 
Willingness to work in shifts: 5 days a week, 40 hours (8am-10pm/12am, Monday-Sunday)
 What’s in it for you:
Performance bonus up to 2000 PLN / month
Employee Assistance Program for employees and their families (psychological support)
An extra day off for voluntary activities close to your heart
Access...
                

Apply for this Job

Submit your application for the Customer Service Agent with French (m/f/d) position at Capita.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Kraków, Poland

Posted: February 28, 2026

Deadline: April 09, 2026