Customer Service Agent with German and Italian (m/f/d)

Capita

Full-time Kraków, Lesser Poland Voivodeship Information and Record Clerks

Posted:

February 27, 2026

Location:

Kraków, Lesser Poland Voivodeship, Poland

Job Description

Description
 :What you’ll be doing:
Supporting customer through different channels (inbound calls and messages)
Analysing and solving customer’s queries
Sharing information on administrative and technical requests (products, invoices, etc.)
Making changes to the system
Forwarding faults or calls to other departments
Skills you need to succeed:
German and Italian at min. C1 level
Customer oriented attitude
Excellent organizational and communication skills
Good knowledge of MS Office
Willingness to work in shifts (8:00-24:00, Monday-Sunday), 5 days a week, 40 hours per week
 What’s in it for you:
Competitive salary + performance bonus
Permanent contract
LuxMed medical healthcare
Generali group insurance
Multisport or MultiKafeteria benefit systems
A positive atmosphere with excellent work-life balance (a 30-...
                

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Job Overview

Job Type: Full-time

Location: Kraków, Poland

Posted: February 27, 2026

Deadline: April 08, 2026