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Customer Service Agent with German (m/f/d)

Capita
Full-time Kraków, Lesser Poland Voivodeship Information and Record Clerks
Posted:
March 03, 2026
Location:
Kraków, Lesser Poland Voivodeship, Poland

Job Description

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)

  • Analysing and solving customer’s queries

  • Sharing information on administrative and technical requests (products, invoices, etc.)

  • Making changes to the system

  • Forwarding faults or calls to other departments

    • Skills you need to succeed:

  • German at min. C1 level

  • Customer oriented attitude

  • Excellent organizational and communication skills

  • Good knowledge of MS Office

  • Willingness to work in two shifts between 8am and 10pm, Monday-Sunday, 5 days a week, 40 hours per week

    • Offer for you:

  • Co...

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    Job Overview

    Job Type: Full-time
    Location: Kraków, Poland
    Posted: March 03, 2026
    Deadline: April 12, 2026