Customer Service Analyst

**It's more than a job**

Kuehne+Nagel is launching a large-scale warehouse integration project in Beringen, bringing together existing operations into one centralized logistics hub. To support this transformation, we are looking for a Customer Service Analyst who will play a key role in building reporting structures, improving processes, and creating insights that help drive operational excellence.

This is a unique opportunity to contribute to a major logistics integration project while helping shape the future customer service organization. Although the role initially supports the implementation phase, it is designed as a long-term position focused on analytics, continuous improvement, and operational performance.

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As Customer Service Analyst, you will support the Customer Service team through data analysis, KPI management, reporting, and process optimization. You will transform operational data into actionable insights and help identify opport...