Customer Service Analyst

We're Hiring: Customer Service Analyst (Remote) As a global leader in quality assurance solutions, we are looking for professionals who are passionate about customer satisfaction, relationship management, and delivering exceptional service.
If you enjoy working directly with clients, managing contracts, and ensuring services are executed efficiently, this is an excellent opportunity to join a growing and dynamic team.
Are you passionate about delivering exceptional customer support and building strong client relationships?
Do you have experience managing contracts, monitoring service agreements, and analyzing service costs?
If so, we'd love to hear from you!
Key Responsibilities: Manage and follow up on customer contracts to ensure compliance with agreed terms and conditions.
Monitor contracted services and coordinate with internal teams to guarantee successful execution.
Track and analyze service-related costs and identify opportunities for improvement.<...