Customer Service Analyst

Nubank
Full-time Remote, Remote Other-General
Posted:
June 05, 2026
Location:
Remote, Remote, Mexico

Job Description

About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page
About the Role
In this role, you'll be the voice of Nu for our customers — the person who turns a problem into a resolution, and a routine interaction into a reason to trust us. As a Customer Service Analyst on our Customer Operations team, you'll direc...

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Job Overview

Job Type: Full-time
Location: Remote, Mexico
Posted: June 05, 2026
Deadline: July 15, 2026