Customer Service Analyst/Associate (Cantonese Speaker)

About Us

Endowus is an award‑winning, independent, fee‑only wealth & fund platform licensed in Singapore (MAS ) and Hong Kong (SFC BQR225). It is the first digital advisor in the region to span private wealth and public pension (CPF & SRS in Singapore). We serve as a fund investment platform and fiduciary advisor to over 250,000 individuals, family offices, charities, endowments, and institutions with more than USD 10 billion assets under advice.

Today we work with 100+ global leading asset managers across public markets, private markets, hedge funds and alternatives. Our mission is simple: help people invest better so they can live easier today and better tomorrow.

Role & Responsibilities

• Support the front line, enabling the client operations team to communicate better with prospective and current clients and deliver a high‑level customer experience via phone, email, Zoom and other channels.
• Answer administrative client servic...