Customer Service Analytics & Process Improvement Specialist

YDU JC Air Cond & Ref Inc.- Dubai seeks a Customer Service Analyst to manage sales orders and analyze data to improve service quality.This position requires a Bachelor's degree and proficiency in data visualization tools.The ideal candidate will also have strong attention to detail and analytical skills.The role involves monitoring KPIs, resolving customer issues, and supporting decision-making through data insights.Successful candidates will be able to translate data into actionable solutions and provide recommendations for continuous improvement.
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