Job Description
We are seeking a proactive Virtual Assistant to support our operations and enhance customer service. This role involves managing invoices, dispatching, and social media management. You will work 40 hours per week during American business hours, with weekly pay and HMO benefits.
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Key Responsibilities:
Respond to customer inquiries via phone, email, and social media, ensuring a high level of service
Prepare and send invoices to clients, ensuring accuracy and timely follow-up on payments.
Schedule appointments for technicians
Create and schedule engaging content for social media platforms to promote services and interact with customers.
Update and manage customer information in the CRM system, ensuring data accuracy and organization
Generate weekly reports on customer interactions, invoice status, and social media engagement me...
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