Customer Service and Administration Technical Team Support

Great opportunity to join a busy and integral team as a Technical Team Support on an initial 12-month fixed term contract basis. Supporting the effective operation of a Utilities Metering Department.
Ensuring the metering database is accurately maintained and kept fully up to date. Monitoring and dealing with customer queries in Jira, responding to email and telephone enquiries accordingly.
Providing external customers with updates and updating customer portfolio statuses. Providing remote fault investigation and information around the customers meter queries, escalating the issue if more complex to a different internal team.
Processing of orders, overviewing and then arranging the delivery of the electricity/utility meters and ensuring the order is fulfilled. Various administration tasks and looking at information and data which would very much suit an analytical mind.
This role would suit a graduate with a high attention to detail, who enjoys working on systems, excel and...