Customer Service and Sales Representative

IMPORTANT: Application Requirement

To be considered for this position, you must complete the application form at:

Applications submitted through any other channel will not be accepted or reviewed. No exceptions.

Customer Service and Sales Representative

Core Responsibilities

Provide outstanding customer service

• Respond to customer inquiries via phone, email, chat, and social media promptly and professionally
• Provide accurate information about products, services, and company policies
• Resolve customer issues efficiently while maintaining high satisfaction levels
• Handle returns, complaints, and other customer concerns following company policies
• Follow up to ensure customer issues are fully resolved

Identify and close sales opportunities

• Listen for customer needs and recommend appropriate products or services
• Turn customer service interactions into sales conversations n...