Customer Service

Job Title: Customer Service Executive - Background Check Industry

Location: Ara Damansara, Selangor

Company: Startek Malaysia

Job Type: Full-Time

Working Hours: Monday - Friday, 9 AM - 6 PM

About Us:

Welcome to Startek - where innovation meets dedication We are a trailblazing company committed to delivering top-tier service to our valued customers. At Startek Malaysia, we believe that a supportive and inclusive work environment is the key to success.

Job Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about our background check services, processes, and results.
• Process background check requests and ensure all necessary documentation is collected and verified.
• Follow up with customers to ensure their issues are resolved and they are satisfied with our services.
• Contribute to continuous impro...