Ro
Posted:
June 13, 2026
Location:
Gary, IN, United States
Job Description
Customer Service Assistant
Description
The Opportunity:
Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering “confidence and satisfaction” to our customers. In this position, you will:
+ Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, and driver productivity
+ Communicate effectively with customers via telephone, email, and other forms of communication to grow and develop relationships
+ Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts
+ Maintain accurate notes regarding customer interactions and preferred scheduling protocols
Description
The Opportunity:
Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering “confidence and satisfaction” to our customers. In this position, you will:
+ Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, and driver productivity
+ Communicate effectively with customers via telephone, email, and other forms of communication to grow and develop relationships
+ Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts
+ Maintain accurate notes regarding customer interactions and preferred scheduling protocols
Apply for this Job
Submit your application for the Customer Service Assistant position at Roehl Transport.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Gary, United States
Posted:
June 13, 2026
Deadline:
June 18, 2026