Customer Service Assistant

About the Company Premier Housewares is a UK-based international company known for its high-quality homeware products and commitment to delivering exceptional customer experiences. We take pride in offering excellent service, ensuring our customers receive quick, reliable, and professional support at all times.We are seeking a Customer Service Assistant to join our Lahore office. This is a full-time onsite role, where you'll work closely with our international clients and internal teams to provide excellent service and maintain strong customer relationships.

Role Overview:

As a Customer Service Assistant, you will be the voice of Premier Housewares, assisting customers via email and phone. You'll handle inquiries, manage orders, and ensure prompt and effective resolutions while maintaining accurate records and delivering outstanding customer satisfaction.

The ideal candidate will have prior experience in customer service or handling customer complaints for an in...